A. If you wish to terminate a backup, you must log into your client account at least 1 day before the next invoice due date, and follow the procedure below.
Once logged in click on "my Products/services".
On this page click on the icon that is at the far right of the line of information about the account you wish to terminate.
On this page scroll down until you see the request termination button. Click on it and follow the instructions.
Note that Termination of an account does not cancel any unpaid invoices.
Once an Invoice has reached its due date it is payable with no exceptions. (see the Terms of Service item 12). Cancellation Policies.
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